Frequently asked questions

What you need
to know.

Answers to the questions most often raised during first calls. If yours is missing, contact me directly.

— General
Are you really independent and not reselling products?+
Yes. Vitalis Sécurité does not sell equipment, extinguishers, detection systems or supplier commissions. Advice remains focused on real compliance, occupant safety and the quality of the corrective actions.
Which cantons do you cover?+
The core area is French-speaking Switzerland: Vaud, Geneva, Fribourg, Neuchâtel, Valais and Jura, plus French-speaking parts of Bern. Other cantons can be discussed depending on the mandate.
Is this suitable for a small business?+
Yes. The depth and budget of the intervention are adapted to the size, activity and risk level. A small office is not treated like a large industrial site.
Can several services be combined?+
Yes. Fire safety and MSST can often be combined in one visit, reducing travel and avoiding duplicate interviews. The quote defines the exact scope.
— AEAI fire safety audit
My building already has a conformity certificate. Is an audit still useful?+
Yes. A certificate reflects a situation at a given date. Use, layout, maintenance contracts and technical installations evolve. The audit checks whether current operation remains controlled and demonstrable.
Is the fire safety audit mandatory?+
Requirements depend on the building use, canton, risk level and authority decisions. The key issue is your ability to prove that risks were identified and followed, not just the inspection itself.
What happens if serious non-conformities are found?+
Findings are prioritised by severity and translated into realistic corrective actions. Critical issues are separated from budgetable improvements so management knows what to address first.
— MSST health & safety audit
From how many employees does MSST apply?+
In principle, every company is concerned. In practice, CFST Directive 6508 distinguishes companies with particular risks and those without. The classification is clarified during the free scoping call.
Do we need an internal safety contact person?+
It depends on your organisation and risk level. The audit can help define the role, responsibilities and follow-up rhythm so safety does not depend on one informal person.
Can psychosocial risks be included?+
Yes. Workload, harassment, isolation and violence at work can be addressed through confidential interviews and documented prevention measures.
— BLS-AED-SRC training
How is BLS-AED-SRC different from generic first aid?+
BLS-AED-SRC is a Swiss standard for cardiopulmonary resuscitation and defibrillator use, aligned with Swiss Resuscitation Council requirements.
Can the training be delivered at our premises?+
Yes. This is often the most useful format because participants train in their real work environment. Training manikins and AED training devices are provided.
How does renewal work?+
Renewal can be planned before certifications expire. The quote depends on the number of participants, location and selected format.
— Quote
Why are prices always tailored?+
A small office and a multi-site operation do not require the same work. The quote defines the scope, deliverables, travel and mission limits before validation.
What does a Vitalis Sécurité quote include?+
It specifies the sites, scope, deliverables, interviews or participants, included costs and exclusions. There are no vague lines or hidden options.
Can you intervene when an inspection is coming soon?+
Yes, depending on availability. Sensitive situations can first be scoped by phone, then oriented toward a site visit or document pre-audit.
Are travel costs included?+
For standard mandates in French-speaking Switzerland, travel is included in the quote. Multi-site or distant cases are clarified before validation.
Do you accept mandates from public bodies and municipalities?+
Yes. Vitalis Sécurité can support municipalities, schools, care homes and public structures depending on their needs. Documents required for public procurement can be provided when the mandate requires them: formal quote, independence statement and available administrative documents.
What guarantee applies if the deliverable does not match the approved scope?+
The report is revised at no extra cost when the deliverable does not match the agreed scope. The rule is simple: the quote defines the expected deliverables, and any gaps are corrected until the report matches what was approved.

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