Frequently asked questions

What you
want to know.

All the answers to questions asked during first calls. If yours is not here, contact me directly.

— General
Are you really independent — not a firm that resells products?+
Yes, entirely. Vitalis Sécurité sells no equipment, no extinguishers, no detection systems and receives no supplier commission. The advice therefore stays focused on actual compliance, occupant safety and the quality of implementation of the recommendations. That is the condition for objective advice.
Which cantons do you cover?+
Work covers all of French-speaking Switzerland: Vaud, Geneva, Fribourg, Neuchâtel, Valais and Jura, as well as the French-speaking parts of the canton of Bern. For German-speaking cantons or Ticino, work remains possible on specific request, possibly with a local partner.
My company is small (5–10 people). Are you suited to my size?+
Yes. The depth and cost of the work are adapted to the reality of the company. An SME with 8 people does not have the same obligations as an industrial site with 200 employees. An office audit is not charged like a warehouse audit.
Can I hire you for several services at once?+
Yes. The services can be combined. A combined engagement (fire + MSST) reduces travel and avoids repeating the same site visit. An indicative combined quote can be presented from the scoping stage.
Do you work for property managers, cooperatives and building owners?+
Yes. The building safety analysis covers common areas, car parks and cellars, surroundings and playgrounds, with one report per building to plan the works. It is offered from CHF 690.– per building, with a reduced rate for an estate. Learn more.
— VKF/AEAI fire safety audit
My building already has a compliance certificate. Is the audit still useful?+
Yes. A certificate reflects compliance on a given date. The VKF/AEAI fire protection standards in force (2015 edition, currently under full revision) form the harmonised basis, supplemented by cantonal requirements and decisions applicable to the building. Systems age, room uses change, maintenance contracts expire. An old certificate is not always enough to show that current operations remain under control.
Is the audit mandatory or only recommended?+
Inspection requirements depend on the use, the canton, the risk and the decisions of the competent authority. Care homes, hotels, schools, shops, workshops and buildings open to the public must be able to demonstrate a consistent fire safety organisation. The issue is not only the inspection: it is your ability to prove that risks have been identified and followed up.
What happens if the audit reveals serious non-compliances?+
An immediate danger (blocked emergency exit, fire door wedged open, hazardous storage) is reported to you on site, for immediate action, without waiting for the report. Other deviations are ranked by risk level, with proposed correction deadlines: these are planning benchmarks, to be adapted to your situation and to the requirements set by the competent authority. The six months of follow-up included support you during implementation.
Are the fire protection standards going to change?+
Yes. A full revision of the Swiss fire protection standards is under way at the VKF/AEAI. Until it enters into force, the current standards remain applicable, together with cantonal requirements. The audit is based on the rules in force at the time of the visit and, where useful, flags points to anticipate.
— Health & safety audit (MSST)
Does my company need to call in workplace safety specialists (MSST)?+
Every company that employs staff must organise workplace safety and health protection. Under EKAS/CFST Directive 6508, the employer must call in specialists when the protection of workers requires it, in particular where there are special hazards and the company lacks the necessary expertise. The assessment takes into account the hazards present, in-house skills and headcount. The most common route is joining an industry solution; an external safety officer can handle its implementation. The free initial consultation helps place your company.
Is it necessary to appoint a safety contact person?+
The safety contact person is the in-house point of reference who follows up measures, deadlines and exchanges with external specialists. Their appointment depends on your organisation, the risk level and the MSST solution chosen. Training can be built into the audit so that they can handle day-to-day follow-up without relying on an external consultant for every question.
Does the MSST audit cover psychosocial risks?+
Yes. Psychosocial risks (overload, harassment, isolation, workplace violence) fall within the health protection required by Art. 6 of the Labour Act. The audit can include confidential individual interviews to assess these risks without any answer being attributable to a person.
— BLS-AED-SRC course
What is the difference between BLS-AED-SRC and a simple first aid course?+
BLS-AED-SRC is a recognised Swiss standard for cardiopulmonary resuscitation and defibrillation, according to the requirements of the Swiss Resuscitation Council. A generic first aid course does not always cover defibrillation or the requirements for BLS-AED-SRC certification. For companies that want to prepare their teams for cardiac arrest, it is the most relevant format.
Can the course take place on our premises?+
Yes. It is often the most useful format: participants learn in their real environment, with their own defibrillator if the building has one. All necessary equipment is provided (manikins, training AEDs, kits). All you need is a room of about 20 m² for 6 participants.
After two years, how does the refresher work?+
A reminder can be scheduled two months before the certificates expire. The BLS-AED-SRC refresher is offered from CHF 140.– per participant, on your premises. Techniques evolve with ERC and SRC guidelines: the refresher is a genuine update, not a formality.
— Quote
How much do your services cost?+
Indicative prices are published: VKF/AEAI fire safety audit from CHF 890.–, MSST audit from CHF 1,200.–, external safety officer engagement from CHF 1,800.– per year, BLS-AED-SRC course from CHF 190.– per participant, safety of one building from CHF 690.–, advice CHF 150.– per hour. An audit of an 80 m² café and of a 3,000 m² factory do not have the same content: the free written quote sets the exact price. See all prices.
What exactly does a Vitalis Sécurité quote contain?+
The quote states the exact scope, the sites concerned, the deliverables, the number of interviews or participants, the costs included and the scope limits. You know what is included before you confirm, with no vague items or hidden options.
Can you step in if an inspection is imminent?+
Yes, subject to availability. Sensitive situations can be scoped by phone, then directed to a site visit or a document-based pre-audit. The aim is to clarify immediate risks without promising artificial compliance.
Does the quote include travel?+
For standard engagements in French-speaking Switzerland, travel costs are included in the quote. If the site is remote, spans several locations or needs several visits, this is stated clearly before confirmation.
Do you accept engagements from public bodies and municipalities?+
Yes. Vitalis Sécurité can support municipalities, schools, care homes and public bodies according to their needs. Documents required for public procurement can be provided when the engagement requires it: formal quote, declaration of independence and available administrative documents.
What guarantee is there if the deliverable does not match the agreed scope?+
The report is reworked at no extra cost when the deliverable does not match the agreed scope. The guarantee is simple: the quote specifies the expected deliverables, and deviations are corrected until the report matches what was agreed.

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